So here’s how I build my loyalty: I fly Southwest. They do not charge to reticket, they do not cost for baggage, and so they don’t try to try to feed me. I call them the airline of diminished expectations, however at least they can flip a plane round in 20 minutes and get me to my destination. Plus their rewards program actually can deliver free flights with out my having to ebook them a year in advance to someplace that I really want to journey to.
What are your best worries? What are a number of the problems that …